Viewings booked at 10pm on a Tuesday.
An AI receptionist for Manchester estate and letting agents. Books viewings out of hours, qualifies buyers vs renters, and captures vendor enquiries before they call the agency down the road.
How it works for estate agents.
Out-of-the-box configuration tuned to the way estate agents actually take calls. Adjustable in setup.
Books viewings live
Checks negotiator availability and the property’s viewing windows, then locks in a slot — including the buyer’s contact details and budget.
Qualifies buyer vs renter
Routes sales callers and lettings callers differently, with the right questions for each. No mixed-up enquiries landing on the wrong desk.
Catches vendors out of hours
A homeowner Googling estate agents on a Sunday night gets a real conversation, not a voicemail. They’re on your books, not the competitor’s.
Handles maintenance reports
For letting agents: tenants reporting issues out of hours get logged with property reference, urgency and tenant contact — ready for the morning.
Trained for your estate agencies. Sounds like a real human.
Pick one agent, or run all three together. Each one is trained on your services, prices and rules — so callers get the same answer your best receptionist would give.
AI receptionist vs. the traditional setup
Honest side-by-side for estate agents. The right answer depends on call volume and how much of your day the phone eats.
| In-house receptionist | Outsourced call centre | AI receptionistThis service | |
|---|---|---|---|
| Hours covered | Office hours only | Office hours, sometimes evenings | 24/7, every day |
| Picks up immediately | If they’re not on another call | Queue, sometimes 60+ seconds | Picks up in seconds |
| Knows your business | Yes, after training | Generic script | Trained on your business |
| Books into your calendar | Yes | Sometimes (extra fee) | Yes, included |
| Sick days / holidays | You cover | Backup, lower service | Never out of office |
| Monthly cost | £2,000+ all-in | £200–£600 | From £99 |
| Real human when needed | That is the human | Yes | Transfers to you |
Market rates are indicative. Final pricing depends on call volume and setup.
Estate agents ask us…
Can it actually book a viewing live?
Yes — it checks negotiator diaries and the property’s viewing windows in real time, then confirms by SMS or email. No “someone will call you back” dead ends.
Does it qualify the buyer?
To the extent you want. We typically script timeline, chain status, funding (cash / mortgage in principle / not yet) and budget bracket. The negotiator gets the lot before the viewing.
What about lettings vs sales enquiries?
They’re separate paths in the script. The AI asks early which one the caller wants and routes the rest of the conversation accordingly, with different qualifying questions.
Can it handle vendor valuation requests?
Yes. Property address, contact, rough idea of timing — captured cleanly and booked into a valuer’s diary. The most valuable call most agents miss, caught.
What about out-of-hours tenant emergencies for letting agents?
Property reference, fault, urgency, tenant contact — captured and routed to your maintenance contact, with a clear script for what counts as a genuine emergency.
Will it work with our CRM (e.g. Reapit, Jupix, Alto)?
We typically integrate via email handoff or API into the major UK agency CRMs. Bookings and enquiries land in the right system the same day.
Set up for your sector, not generic.
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Tell us about your estate agents and we’ll set up a free trial on a dedicated UK number.
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