A reception desk that never goes on lunch.
An AI receptionist purpose-built for Manchester dental and medical practices. Books check-ups, triages dental emergencies, and tells callers exactly what your hygienist’s next free slot is — at 9pm on a Sunday if needed.
How it works for dental practices.
Out-of-the-box configuration tuned to the way dental practices actually take calls. Adjustable in setup.
Books check-ups & hygienists
Connects to your practice software or calendar and offers real slots. New patients get the registration questions; existing ones get straight to booking.
Handles emergency triage
A burst filling at 11pm? The AI follows your triage script, captures the details, and texts the on-call dentist a clean summary.
Repeats your prices & policies
How much is a check-up. Do you take NHS. Do you do Invisalign. The AI gives the same answer every time, exactly the way you wrote it.
Polite, calm, never rushed
Nervous patients aren’t rushed off the phone. The voice is calm and warm, in the same way your best receptionist is on a quiet Tuesday.
Trained for your dental practices. Sounds like a real human.
Pick one agent, or run all three together. Each one is trained on your services, prices and rules — so callers get the same answer your best receptionist would give.
AI receptionist vs. the traditional setup
Honest side-by-side for dental practices. The right answer depends on call volume and how much of your day the phone eats.
| In-house receptionist | Outsourced call centre | AI receptionistThis service | |
|---|---|---|---|
| Hours covered | Office hours only | Office hours, sometimes evenings | 24/7, every day |
| Picks up immediately | If they’re not on another call | Queue, sometimes 60+ seconds | Picks up in seconds |
| Knows your business | Yes, after training | Generic script | Trained on your business |
| Books into your calendar | Yes | Sometimes (extra fee) | Yes, included |
| Sick days / holidays | You cover | Backup, lower service | Never out of office |
| Monthly cost | £2,000+ all-in | £200–£600 | From £99 |
| Real human when needed | That is the human | Yes | Transfers to you |
Market rates are indicative. Final pricing depends on call volume and setup.
Dental practices ask us…
Will it integrate with our practice management software?
In most cases, yes. We work with the major UK practice systems via calendar sync or open APIs. If yours isn’t directly supported, we set up a Google or Outlook calendar that mirrors your dentist diaries.
Can it handle NHS vs private patient questions?
Yes. We script the answers your front desk would give — list price, NHS band, who’s currently taking new NHS patients — so callers get a consistent answer at 7am or 10pm.
What about dental emergencies out of hours?
You set the triage rules during setup. The AI follows them, captures pain level, medical history flags and contact details, and routes to your on-call dentist by phone, SMS or both.
Will patients know it’s an AI?
Yes. We don’t pretend it’s a human — that would breach UK GDPR transparency expectations. In practice patients don’t mind, because they get booked in straight away.
Is it compliant with patient data rules?
Yes. Recordings and transcripts are stored in UK / EU data centres in line with UK GDPR. You can request deletion of any individual record. We do not use patient call content to train external models.
How quickly can we go live?
Most practices are live within a working week. Setup is a single 20-minute call to capture your services, prices, hygienist availability and emergency triage rules.
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Tell us about your dental practices and we’ll set up a free trial on a dedicated UK number.
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