FAQ Agent
Always-on, never tired of repeating itself
Answers the same questions your front desk fields fifty times a week — opening hours, location, services, prices, what to bring — in your voice, with your script.
A Manchester-based AI receptionist that picks up your business phone 24/7, books appointments straight into your calendar, and transfers the urgent ones to you. No more missed enquiries. No more voicemail tag.
Trained for your business. Sounds like a real human.
Four jobs, done well. No long roadmap, no hand-wave features.
Every call picked up in a natural voice. Evenings, weekends, bank holidays — and during the school run.
Plugs into your calendar and books slots that actually exist. No double bookings, no callback-tag.
You decide what counts as urgent. The AI knows when to put the caller straight through to a human.
Opening hours, where you’re based, do you do emergencies on Sundays — all the questions you’re tired of answering.
Pick the agents you need. Run one on its own, or stack all three — each one trained on your services, your tone and your rules.
Always-on, never tired of repeating itself
Answers the same questions your front desk fields fifty times a week — opening hours, location, services, prices, what to bring — in your voice, with your script.
Evenings, weekends, bank holidays
Picks up when you’ve gone home. Takes the enquiry properly — name, business, what they need, when — and emails you a clean summary by 7am.
Triages first, then books or transfers
Listens for the cues you taught it (burst pipe, in pain, urgent matter), checks your live diary, and either books an emergency slot or transfers straight to your mobile.
One short call, a sensible script, and you’re live on a UK number the same week.
A 20-minute call: opening hours, services, prices, who calls get transferred to. We turn that into your AI’s script.
Use it directly, or set it as a forward from your existing line so calls only reach the AI when you can’t pick up.
Transcripts, recordings and booked appointments land in your inbox. You stay in control; the phone just stops being a problem.
Honest, side-by-side. Pick whichever suits your business — but know the trade-offs.
| In-house receptionist | Outsourced call centre | AI receptionistThis service | |
|---|---|---|---|
| Hours covered | Office hours only | Office hours, sometimes evenings | 24/7, every day |
| Picks up immediately | If they’re not on another call | Queue, sometimes 60+ seconds | Picks up in seconds |
| Knows your business | Yes, after training | Generic script | Trained on your business |
| Books into your calendar | Yes | Sometimes (extra fee) | Yes, included |
| Sick days / holidays | You cover | Backup, lower service | Never out of office |
| Monthly cost | £2,000+ all-in | £200–£600 | From £99 |
| Real human when needed | That is the human | Yes | Transfers to you |
Market rates are indicative. Final pricing depends on your call volume and setup.
Every industry has its own way of handling a phone call. Pick yours to see how the AI is set up out of the box.
Books check-ups, handles emergency triage, repeats your hygienist’s availability without breaking a sweat.
See dental setup →Captures the job, the postcode and whether it’s urgent. Transfers boiler-down emergencies straight to your mobile.
See trades setup →Books discovery calls, handles tax-deadline panic, never accidentally promises advice.
See accountants setup →Takes new-matter enquiries, books fee-earner consultations and routes emergencies appropriately.
See solicitors setup →Books viewings on the spot, qualifies buyers vs renters, captures vendor enquiries out of hours.
See estate agents setup →Books treatments, handles deposits, manages last-minute cancellations and waitlists.
See beauty setup →Start on a free trial. If it isn’t earning its keep in week one, you don’t pay.
Sole traders & very small teams.
Growing businesses that book appointments.
Multi-location or high-volume.
All prices exclude VAT. No setup fee. Cancel any month.
It answers your inbound business calls in a natural-sounding voice, handles common questions about your business, books appointments straight into your calendar, and transfers urgent calls to you or a colleague.
What it doesn’t do is pretend to be a human. Callers know they’re speaking to an AI receptionist — they just don’t mind, because it actually books them in.
Yes. We’re built and run from Manchester. Our customers are mainly Greater Manchester SMEs, but we support businesses across the UK. When you need to speak to a human about your account, you speak to someone locally.
No. We give you a UK number you can either use directly on Google, your website and your ads — or set up as a forward from your existing landline / mobile so calls only reach the AI when you can’t pick up within a set number of rings.
We connect to your Google Calendar, Outlook or your existing booking system. The AI checks live availability before offering slots, so it can’t double-book. You get a notification with the booking and the caller gets a confirmation by SMS or email.
You decide what counts as urgent during setup. The AI listens for those cues (e.g. “burst pipe”, “in pain”, “need to speak to my solicitor today”) and routes the call straight through to you, a duty mobile or a colleague — with a quick summary so you’re not starting cold.
Yes. Call data is processed in line with UK GDPR. Recordings and transcripts are stored securely in UK / EU data centres. Callers are informed at the start of the call. You can request deletion of any record at any time.
Most businesses are live within a few working days. The 20-minute setup call covers your services, opening hours, prices, and what you want transferred. We build the script, you sign it off, and we switch it on.
No long contract. Monthly rolling. Cancel any month with a few clicks. The free trial doesn’t ask for a card.
Tell us about your business and we’ll set up a free trial on a dedicated UK number — usually within a few working days.
Answered last 30 days: 12,847 calls